About StepbyStep
Getting to know the people and purpose behind Step by Step Services.
Helping Families Find Their Footing, One Step at a Time
Step by Step Services exists to help families navigate the complex, often overwhelming world of special education support, advocacy, and OPWDD services. From a child's very first developmental evaluation through the transition into adult services, we are the steady hand families can lean on when the process feels unclear.
We believe every family deserves to understand their rights, feel confident in every meeting, and know exactly what comes next — without having to become an expert in special education law and policy on their own. That's where we come in.
Birth Through Adulthood
Our support doesn't stop at one milestone. We stay with families across the full journey — Early Intervention, CPSE, CSE, high school transition planning, and OPWDD navigation into adult services.
Approachable & Trustworthy
We meet families where they are — with patience, clarity, and genuine care — so every question feels welcome and every concern is taken seriously.
Real, Hands-On Support
We know that special education and OPWDD systems can feel like a maze of forms, deadlines, and unfamiliar terminology. Here's how we make it manageable.
One-on-One Parent Support
Every family works directly with someone who knows their child's story — not a call center, not a generic checklist. Personal attention, every step of the way.
Hands-On Advocacy
We prepare families before meetings, sit alongside them during CPSE/CSE meetings, and speak up for their child's needs when it matters most.
Clear, Step-by-Step Guidance
We break the special education and OPWDD processes into simple, understandable steps — so families always know what's happening and what comes next.
Built for Parents and Families
Step by Step Services is designed for parents and caregivers navigating the CPSE (Committee on Preschool Special Education) and CSE (Committee on Special Education) processes, as well as families exploring OPWDD (Office for People With Developmental Disabilities) eligibility and services.
Whether you're facing your very first IEP meeting, unsure how to request an evaluation, or trying to understand what OPWDD services your young adult may qualify for, we're here to walk beside you and help you feel prepared and supported.